Seller Terms

• Listings must be accurate, with real photos, prices in GHS and honest stock levels.
• You may only list products you are allowed to sell. See the Acceptable Use Policy for prohibited items.
• Verified stores display a badge once ShopitCart has reviewed their details.
• Draft products are visible only to you and ShopitCart staff. A product needs at least one photo before it can be published.
• If a product has options (such as size or colour), each option’s stock must be accurate. Options that have been ordered can be hidden but not deleted, so order records stay complete.

• Keep order statuses up to date. Orders move forward only: Confirmed, Processing, Shipped, Ready for pickup, Pickup confirmed.
• You can cancel an order before it ships. Cancelled orders are refunded to the customer’s wallet automatically and the stock returns to your inventory.
• After shipping, contact ShopitCart support to cancel or refund.
• Sales figures in your Vendor workspace are item prices × quantity. They don’t include platform tax or delivery fees, and they exclude cancelled and refunded orders.

Self-service seller applications are coming soon. Until then, contact us if you’d like to sell on ShopitCart.