Supplier payment statuses
Pending, completed, failed and reversed.
| Status | What it means | Your money |
|---|---|---|
| Pending | Our team is processing the payment. | Already taken from your wallet |
| Completed | The supplier has been paid. | Paid out |
| Failed | The payment couldn’t be made. | Returned to your wallet |
| Reversed | A completed payment was sent back. | Returned to your wallet |
You’re notified and emailed whenever a payment’s status changes.
Updated 23 October 2026
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